The JAM² is fully dedicated to giving you confidence on any terrain. You climb all mountains you always wanted to conquer with your friends, enjoy the view and get the full reward of downhill afterwards. The best part: With this full suspension e-MTB, you can do it over and over again. Thanks to the e-drive system by either Bosch or Shimano and a battery with up to 750 Wh, you can ride more trails in the same time. With a perfectly tuned 160/150 or 150/150 mm F.O.L.D. chassis, 29" wheels and a super agile geometry, the JAM² is playful but also very stable on trails. You will have endless fun on trails, no matter if up or down.
Technical support for the jam²
C.I.S. 2.0 & One Piece SL cockpit
What kind of stem do the different JAM² models have?
Our JAM² 6.0 features the One Piece SL Cockpit. The other models, JAM² 6.9, 6.8 and 6.7 are equipped with our C.I.S. 2.0 stem with a length of 40 mm.
What is the One Piece SL Cockpit?
The One Piece SL Cockpit is a full carbon stem handlebar combination that is as light as beautiful. It weighs 290 g with a standard width of 800 mm but can be shortened to 760 mm. It has a virtual length of 50 mm and 25 mm of rise.
Can I retrofit the One Piece SL cockpit to the JAM²
If you already own a FOCUS bike and would like to retrofit it with the One Piece SL cockpit, you can also purchase this separately (Art.No. 210002600). Please contact your local dealer about this. Please also note that this is only possible for bikes with integrated cable routing and acros headset.
Which other bikes can I retrofit with the One Piece SL cockpit?
This is possible on all bikes with integrated cable routing and acros headset.
Damage
What do I do in case of material damage at my bike?
Judging a damage from the outside or based on a picture is almost impossible. In case of damage, you should visit your FOCUS dealer.
Dimensions / Standards
What is the fork standard?
The headset is sized for forks with 1 1/8" - 1,8" steerer. The travel must be 160 mm. Also check all other standards like post mount, axle dimensions, etc., if you want to change your fork. Additionally, the one you choose has to be approved for 150 kg system weight by the manufacturer. If you are in doubt, please contact your local FOCUS dealer.
What is the maximum brake rotor dimension?
You can use a maximum rotor dimension of 223 mm.
What is the maximum insertion depth of the seat post?
The maximum insertion depth of the seat post in the frame depends on your frame size: S: 225 mm; M: 255 mm; L: 275 mm; XL: 295 mm.
What is the maximum system weight?
The total weight limit is 150 kg for the JAM². It includes the weight of the bike, the rider and all equipment.
What is the maximum tire width?
Maximum tire width is 2,6 or 66 mm (29" wheels).
What is the wheelsize? Can I change the wheelsize?
The JAM² comes with 29" wheels. We do not recommend changing to a different wheel size. It is designed for 29" wheels exclusively.
Which groupsets do fit? With what dimensions?
The largest chainring you can use has 36 teeth, the biggest cassette up to 52 teeth.
I need more details on dimensions (shock standard, bottom bracket, headset, etc.).
Please see the exploded drawing for all details: JAM² MY25
E-bike
Can I buy a replacement battery and a replacement charger?
Replacement batteries and chargers for our bikes with BOSCH motors can be purchased through your FOCUS dealer at BOSCH. Pay attention to compatibility with the BOSCH Smart System
Battery: BOSCH PowerTube 600/800
Charger: BOSCH Standard (Smart System)
Battery: BOSCH PowerTube 600/800
Charger: BOSCH Standard (Smart System)
Can I change the battery size/capacity?
Yes, the JAM² 6. series is available with both the compact 600 Wh battery and the larger 800 Wh battery. Both are removable and differ only in the larger cover for the down tube. In addition, the JAM² is compatible with the 250 Wh range extender in all sizes. That means: four battery configurations from 600 to a whopping 1050 Wh.
What parts parts do I need to change battery size?
Other than the new battery of course, you only need the fitting down tube cover (600 Wh: Art.No. 998929000; 800 Wh: Art.No. 998930000). Please contact your local dealer about this.
Can I connect a light or other equipment to the battery?
Yes, this is possible. There are light ports on the Bosch drive unit which can be used. Please contact your local dealer about this.
Can I connect my smartphone to the bike?
Yes, you can control all functions of the Smart System with the e-Bike Flow app and also customise ride modes to your liking. See Bosch Flow App for more information. With the KIOX displays of the JAM² 6.0 and 6.9, you can even navigate.
Can I tune my e-bike?
No, that's not possible.
How do I do a firmware update? Is it recommended?
We recommend getting updates for your bike. If there is a new firmware, you can update your e-bike firmware via the Bosch e-Bike Flow app or ask your local dealer.
How do I get my battery out?
Remove the cover with the locking system, turn the key, press the button on the top of the battery and hold the battery. Be careful not to drop the heavy battery.
How far can I ride with the JAM²?
There is no definite answer to that. Different factors have an impact on your range. Your weight, riding type, the terrain you ride, which support mode you prefer and and even the temperatures can influence how long your battery will last. Use the Bosch website beforehand to make an educated guess which battery size fits you best:
Bosch range assistant
Or you check out different scenarios here:
Bosch Performance CX
When you buy it, make sure you get the right battery size or ask your local dealer for help if you are not sure if 600 Wh or 800 Wh is the best battery size for you. Keep in mind that the JAM² offers full exchangeability between those two battery sizes and is compatible with the 250 Wh range extender for all sizes.
What parts am I allowed to change at my e-bike?
For changing wear parts and components, only use original spare parts. Besides original spare parts, it is allowed to use compatible parts that have been explicitly approved by us. If you are in doubt, please contact your local FOCUS dealer or ask our customer service.
Can I add a range extender?
Yes, all JAM² MY25 models in all sizes are compatible with the PowerMore 250 Wh range extender.
Cable, in the length we recommend for the range extender - Model code: BCH3925_100; Article number BOSCH for your local FOCUS dealer: EB12.120.04D
PowerMore 250Wh - Model code: BBP3620; Article number BOSCH for your local FOCUS dealer: EB12.100.02S
Holder PowerMore - [No Modelcode]; Article number BOSCH for your local FOCUS dealer: EB12.110.01A
Screw M5x12, needed x2 - [No Modelcode]; Article number BOSCH for your local FOCUS dealer: EB12.110.01B
Bottle Cage for PowerMore Holder- [No Modelcode]; Article number BOSCH for your local FOCUS dealer: EB12.100.03W
There are also kits available on the aftermarket for the Power More with PowerMore 250Wh, mounting plate incl. screws and the bottle cage. Cables must then be purchased in the appropriate length.
Cable, in the length we recommend for the range extender - Model code: BCH3925_100; Article number BOSCH for your local FOCUS dealer: EB12.120.04D
PowerMore 250Wh - Model code: BBP3620; Article number BOSCH for your local FOCUS dealer: EB12.100.02S
Holder PowerMore - [No Modelcode]; Article number BOSCH for your local FOCUS dealer: EB12.110.01A
Screw M5x12, needed x2 - [No Modelcode]; Article number BOSCH for your local FOCUS dealer: EB12.110.01B
Bottle Cage for PowerMore Holder- [No Modelcode]; Article number BOSCH for your local FOCUS dealer: EB12.100.03W
There are also kits available on the aftermarket for the Power More with PowerMore 250Wh, mounting plate incl. screws and the bottle cage. Cables must then be purchased in the appropriate length.
How much does the batteries weigh?
The MY25 battery weights are approximately 3,0 kg for the 600 Wh battery and 3,9 kg for the 800 Wh battery.
Where is the charge port for charging the JAM²?
The JAM² can be charged via a charge port on the seat tube or directly on the removed battery.
I need more detailed information on the e-drive.
Please check out:Bosch Performance CX.
Can I add a Bosch connect module?
No. If you want the full tracking compatibility and the perfect digital experience take a look at the THRON² MY25.
I get an error message when connecting the range extender. What do I have to do?
In the case of error message F10004, the software version of your e-bike does not match that of your Range Extender. You can fix this by updating via the Bosch Flow app. The range extender must be connected to your e-bike for this. Alternatively, you can also go to your FOCUS dealer who can install the update for you.
Equipment
Can I attach a bike trailer?
Yes, the JAM² is approved for the attachment of a bicycle trailer. Please note the authorised total weight of 150 kg.
Does the JAM² have a storage box or bag? Which sizes feature one?
The JAM² features rivets and a frame bag. The Bag is included for sizes L and XL. Unfortunately due to its frame size in combination with the battery, we can't implement rivets and include the bag for frame size S. Frame size M features rivets, but our FOCUS frame bag does not fit. However other bags that can be screwed on could work.
How can mount an Airtag or Chipolo via the integrated mounting options?
An Apple Airtag or Chipolo Gen. 2 can be placed in the down tube under the battery. To do this, two cable clips must be pushed together to attach the Airtag or Chipolo. Then the cable clips must be pulled together with two cable ties to clamp the Airtag or Chipolo. The whole thing is then hidden and locked by the reinserted and closed battery.
What is in the scope of delivery for the JAM²?
All parts required for changing the display or mounting a GoPro are included. All spacers for reducing the suspension travel of the dropper post are also included.
Parts
Does the JAM² have a chain guide?
The JAM² already has an integrated chain guide.
How much drop has the dropper post
You can find this information per size in the specs under ‘seatpost’. The drop differs depending on the seatpost fitted.
Can I change my dropper post?
Yes, all our JAM² models are specced with a dropper post. The dimensions are: 34,9 mm diameter and a maximum insertion depth per size: S: 225 mm; M: 255 mm; L: 275 mm; XL: 295 mm.
Can I change the drop of my dropper post?
Yes, both the in-house post moderne dropper post and the oneUp V3 dropper post can be reduced in travel using the spacers included in the scope of delivery.
Can I add fenders, kickstand, rack?
Yes, you can mount a kickstand with our kickstand adapter. Kickstands that fit our adapter should have the "Pletscher Mount 19 mm" standard. You can't install fenders and a (rear) rack. A front fender/splash guard is already mounted.
Can I change to electronic shifting/ mechanical shifting?
Yes, both is possible.
What kind of headset does the JAM² use?
The JAM² uses headsets with ZS56/ZS66 standard.
Can I change the length of the stem?
You can order a different stem length via your dealer. All cables run directly into the frame below the stem, so you don’t have to open brake lines or shifting cables when changing the stem. But you should consider the following: Switching to a longer stem might require longer cables. Make sure the cables are long enough. Switching to a shorter stem might lead to long cables which could be shortened for a cleaner look. Here are all stem lengths with their order number:
Art. No. 250002700 C.I.S. 2.0 stem 50 mm lang
Art. No. 250002600 C.I.S. 2.0 stem 40 mm lang
Art. No. 250002700 C.I.S. 2.0 stem 50 mm lang
Art. No. 250002600 C.I.S. 2.0 stem 40 mm lang
Suspension
I want a different fork. What do I need to take into account?
Our advice is to use the specced fork because we optimised it for the bike's kinematics and its use case. If you want to change your fork, the one you choose has to be approved for 150 kg system weight by the manufacturer. The headset is sized for fork steerer with 1 1/8" - 1,8". Please check the steerer dimensions of your new fork and choose the matching base plate. You can get the matching base plate by our dealer. The travel must be 160 mm. Also check all other standards like post mount, axle dimensions, etc. In case you are in doubt, ask your local FOCUS dealer.
I want a different shock. What do I need to take into account?
Our advice is to use the specced shock because we optimised it for the bike's kinematics and its use case. If you still want to change it, you should speak to your local FOCUS dealer and try if another one fits. As there are many shock models in the market, we cannot guarantee that another one will work. The shock dimensions are 210 x 55 mm // 25 x 8 / no bushing.
What SAG do you recommend? What is SAG?
SAG is the amount of travel the shock compresses when you just sit on your bike without moving. You adjust it with the pressure you pump in your shock with a shock pump. Our recommendation is 30% SAG seated at rear and 25% in standing downhill position up front. To see the actual percentage, you use the O-Ring that is placed on the fork and shock. Find more information in our suspension set-up recommendation.
JAM² MY25 shock set up recommendations
JAM² MY25 shock set up recommendations
How much travel has the JAM²?
The JAM² has 160 mm of travel at the fork and 150 mm at the rear triangle.
Technology
Doesn't the JAM² feature a flip chip?
No, the JAM² does not have a flip chip.
I want to ride with less spacers. Is this possible?
Yes it is possible to remove spacers. All cables run directly into the frame below the stem, so you don’t have to open brake lines or shifting cables when changing the height of your cockpit.
Can I change the Bosch display?
All JAM² are compatible with the Purion 200, LED remote, KIOX 300 and KIOX 500. you can retrofit or change between these configurations. All mounting parts (excluding the display and interface) are in the scope of delivery.
To which bike classification does the JAM² apply?
The JAM² applies to condition 4: All-Mountain bikes.