Privacy Statement FOCUS Bikes

Personal data you provide
This is the personal data that you enter when you use our websites, products or services. This data includes e.g. your name, address, gender, email address, phone number, age, birth date, FOCUS Bikes products you bought, the account name and password that you create, bank details for buying FOCUS Bikes products etc.
Data collected via sensors
Many products are equipped with one or more sensors or use the sensors of the devices on which the products are provides. Examples of sensors are GPS receivers, Wi-Fi or Bluetooth receivers, a camera and touch screens.

In accordance with the purposes for processing the via the sensors collected data about you and the used devices will be send to FOCUS Bikes and other third parties that need the data for providing the agreed services to FOCUS Bikes.
Metadata
This is data that is collected or generated automatically when you use the websites, products or services of FOCUS Bikes. Metadata is often collected or generated when using a computer or device when you send data via a computer network, such as the Internet. This data contains data that may be used by the user interface or device activities, as well as IP addresses, unique device identifiers, MAC addresses of Wi-Fi and Bluetooth devices, cookies and data from computer activities itself. Please refer to our Cookie Policy FOCUS Bikes for further details.
Ways of processing
Personal data processed
Purposes for processing the personal data
Legal basis
Registration for our newsletter First name, last name, e-mail address ... The above described purposes: 1, 2, 6, 7, 8, 11, 12, 13 and 14 Consent or legitimate interest
Contact form customer service First name, last name, phone number, email address ... The above described purposes: 1, 2, 6, 7, 8, 11, 12, 13 and 14 Performance of a contract or legitimate interest
FOCUS Bikes account creation First name, last name, address, phone number, email address ... The above described purposes: 1, 2, 4, 6, 7,8, 9, 11, 12, 13 and 14 Consent, legitimate interest or performance of a contract
Product FOCUS Bikes registration First name, last name, address, phone number, email address ... The above described purposes: 1, 2, 3, 6, 7, 8, 9, 11, 12, 13 and 14 Performance of a contract or legitimate interest
Buying FOCUS Bikes products on the website First name, last name, address, phone number, email address ... The above described purposes: 1, 2, 3, 6, 7, 8, 9, 11, 12, 13 and 14 Performance of a contract or legitimate interest
Attend to product promotion, events or online forum First name and last name, address, phone number and e-mail address ... The above described purposes: 1, 5, 6, 8, 11, 12, 13 and 14 Consent or legitimate interest
Visit our websites (cookies) Metadata
NB: please refer to our Cookie Policy FOCUS Bikes for further details
The above described purposes: 6, 7, 8, 11, 12, 13 and 14 Consent or legitimate interest
Log on our websites via social media NB: we never get access to your social media account The above described purposes: 1, 6, 7, 8, 11, 12, 13 and 14 Consent or legitimate interest
Use of our app First name, last name, e-mail address ... The above described purposes: 1, 2, 6, 7, 8, 10, 11, 12, 13 and 14 Consent or legitimate interest

Our legitimate interests include: marketing, advertising, security, (crime) prevention, IT management, research and analysis of our products or services, business management, legal affairs, internal management. 

You have the right to withdraw your consent which you may have given to the processing of your personal data at any time by sending your withdrawal request to privacy@pon.com

Cookies, web beacons and similar techniques

Due to maintenance, it is currently not possible to place any orders in our Click & Collect Shop. We apologize for the inconvenience. We are trying to be back to full service as soon as possible.

Due to the upcoming holiday leave, we will have a delay in our bike deliveries. Beginning of January 2024, we will start working on the order income again.